You are very important to us, and your appointment is reserved especially for you. To respect our time and other clients waiting for availability, we have the following policy in place.

Cancellation & Deposit Policy

• A 10% deposit is required for all appointments to reserve your time. This deposit is applied toward your service total on the day of your appointment.
• If you cancel, reschedule, or no-show on the same day, your deposit will be forfeited.

Cancellation & Rescheduling

• If you cancel or reschedule with less than 48 hours’ notice, you will be responsible for paying 50% of the scheduled service in order to rebook.

• If you cancel, reschedule, or no-show on the same day, you will be responsible for paying 100% of the scheduled service in order to rebook.

• If you reschedule an appointment 2 consecutive times, a new $20 deposit will be required to hold your next appointment. This deposit will go toward your service.

• If the appointment is rescheduled a 3rd time, the deposit will be forfeited.

APPOINTMENT RESCHEDULES & CANCELLATIONS MUST BE DONE WITHIN OUR SCHEDULING HOURS.
(SCHEDULING HOURS)
Monday – Saturday 8am – 8pm
Sunday – Closed
Holidays – Closed
Cancellations & Reschedules made after 8 pm, on Sunday, or on a Holiday will be deemed to be received the next business day.
Our confirmation text is sent 96 hours prior to your appointment. If you are not receiving appointment notification texts, please let us know and we will correct it immediately.
Thank you for your continued support and respecting our policy.
We are very understanding and In the event of an emergency, our policy will be implemented on a case by case basis.
We look forward to seeing you in the salon!